Client & Market Research
- Managing Risk in the West Bank: A Review of Supply and Demand for Microinsurance. Ferguson, Michael and Roland Steinmann. 2009. ESAF Program, AED, USAID.
- Assessing Opportunities for Agricultural Insurance and Risk Coping Strategies In Dong Thap, Thai Binh and Vinh Phuc Provinces, Vietnam. McGuinness, Elizabeth. 2008.
- Assessment of Demand for Microinsurance: Thanh Tri District, Hanoi. Ferguson, Michael and Dao Van Hung. 2008.
- Study of the Demand for the Health Financing Services Among FINCA Uganda Clients. Klincic Andrews, Ana and Elizabeth McGuinness. 2007.
- Microinsurance Client Satisfaction Study Zambia. Lemmy Manje. 2007.
- Client Satisfaction with Health Insurance in Uganda. Microfinance Opportunities. 2007.
- Listening to Clients: How to Better Serve Your Customers. Cohen, Monique. Highlight published on Microfinance Gateway, www.microfinancegateway.org. March 2006.
- Guidelines for Market Research on the Demand for Microinsurance. Sebstad, Jennefer, Monique Cohen, and Elizabeth McGuinness. 2006. Microfinance Opportunities and Abt Associates Inc.
- The Demand for Microinsurance in Pakistan. McGuinness, Elizabeth and Volodymyr Tounytsky. 2006.
- Microinsurance: Demand and Market Prospects – Indonesia. McCord, Michael J., Gaby Ramm, and Elizabeth McGuinness. 2005. The MicroInsurance Centre.
- Microinsurance: Demand and Market Prospects – Laos People’s Democratic Republic. McCord, Michael J., Gaby Ramm, and Elizabeth McGuinness. 2005. The MicroInsurance Centre.
- Reducing Vulnerability: the Demand for Microinsurance. Cohen, Monique and Jennefer Sebstad. 2003.
- Reducing Vulnerability: Demand for and Supply of Microinsurance in East Africa. Cohen, Monique, Michael J. McCord and Jennefer Sebstad. 2003.
- Market Research for Microfinance: Detecting the Needs Beyond the Numbers. Cohen, Monique. Caribbean Roundtable. Microfin. 2003.
- Taking Stock: The Emerging Market-Led Microfinance Agenda. Cohen, Monique. Small Enterprise Journal 14.3. 2003.
- How do Microfinance Organisations Become More Client-Led? Cohen, Monique and Katie Wright. IDS Bulletin Vol. 34 No. 4. 2003.
- Managing Client Information: Feedback Loop Lessons from Latin America. Cohen, Monique and Katie Wright. Imp-Act Action Research Programme Working Paper. 2003.
- Making Microfinance More Client-Led. Cohen, Monique. Journal of International Development. 2001.
- The Emerging Market-Led Microfinance Agenda. Cohen, Monique. MicroSave Briefing Note #25, MicroSave, Nairobi, Kenya. 2001.